Refund policy
Our products are digital downloads, delivered instantly and yours to keep, so all sales are final and we don't offer refunds or exchanges once your file has been delivered.
We'll always make it right if something goes wrong:
- Your file won't open or is damaged: we'll send you a working copy.
- Your download never arrived: we'll resend it, or refund you if we can't deliver it.
- You bought the same item twice by mistake: we'll refund the duplicate.
Contact us within 14 days of purchase with your order number at justbee2025@gmail.com, and we'll sort it out.
By completing your purchase, you agree that your download begins immediately and that you give up any right to cancel once delivery has started.